> For the complete documentation index, see [llms.txt](https://help.marketguard.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.marketguard.io/marketguard/case-management.md). # Case management You will find all automatically created cases in GUI on the *Cases* page. The functionality to create a case manually is on our roadmap already. You can filter cases by: * Client * Case type * Status * Date Once a case is selected, a pop-up shows detailed information: * Case ID * Case status (e.g., Waiting for the data from the client) * The reason why a case has been created (e.g., low KYT blockchain score) * The list of affected transactions * All the information related to the investigation (e.g., Source of funds sent by the client) * Comments * The result of the investigation (the list of suggested answers as well as a free text field) * A downloadable AML report in PDF (the default template is prepared in accordance with the VQF standards) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.marketguard.io/marketguard/case-management.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.